At Wandrian, Inc. (“Wandrian” or “we”), we are committed to protecting the online privacy of visitors to our websites. This Privacy Policy (the “Policy”) applies only to the website and online products and services made available to you by Wandrian. The purpose of this Policy is to inform you about the types of information Wandrian gathers about you when you visit our website at www.wandrian.com (the “website”), how we may use that information and how we disclose it to third parties. We do not knowingly permit the website to be used by any person under the age of eighteen and we do not knowingly collect any personal information from children (meaning those younger than thirteen years of age).
Wandrian’s principal offices are located in the United States and information you provide will be transmitted to the United States. As necessary, Wandrian adheres to and is in compliance with the Safe Harbor Privacy Principles developed in coordination with the European Union’s Directive on Data Protection and the U.S. Department of Commerce.
Personal Information
At various locations on our website, such as in our order forms (and potentially surveys and polls), Wandrian may request that you supply "personal information," such as your name, email address, mailing and shipping addresses, home or work telephone number and/or credit card information. You will always know when Wandrian is collecting your personal information, because we only collect personal information when you voluntarily submit it to us through our online forms and questionnaires. Although you do not have to provide Wandrian with any information to visit our website, you may not be able to fully utilize all of the services on our website if you choose not to provide certain information. If you do choose to give us personal information through our website, we will collect and retain that information.
Non-Personal Information
When you use our website, Wandrian may also collect "non-personal information," which is information that, by itself, cannot be used to identify or contact you, such as demographic information (your age, gender, income, education, profession, zip code, etc.). Non-personal information may also include technical information, such as your IP address, the type of browser you are using, the websites you visit immediately before and immediately after you visit our website and other anonymous data involving your use of our website. Non-personal information may also include information that you provide us through your use of our website.
Online Orders
Wandrian collects personal information from you when you purchase products or services through our online order process. For example, we require that you provide your name, contact information, shipping address and billing address, and a credit card number before we will process your order. We also collect information about your transactions with us. We may use the personal information that you provide to communicate with you about the products and services that you have purchased through our online service and to provide you with customer support in connection with those products and services.
Cookies
Wandrian uses "cookies" to enhance your visits to our website. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies do not store personal information about you, unless you knowingly provide it. Cookies can store non-personal information, such as what websites or pages your browser has accessed. We use cookies to store information and personalize your experience with our website. For example, cookies allow our website to recognize your browser as a previous visitor, and thus, save and remember any preferences that may have been set while you were previously browsing our websites. Our cookies can also store information you have placed in a "shopping cart." You do have control over cookies. Most browsers can be set to notify you when a cookie is being placed on your computer. Most browsers can also be set to refuse to accept cookies, although this may affect your Internet experience. You can also erase cookies that are already on your computer. For more information about working with cookies, you should consult your user manual, FAQ, or "help" function of your specific browser and operating system software.
Posted Information
You agree that if you submit suggestions, ideas, comments or questions or post any other information on this website, you grant Wandrian and its affiliates a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicenseable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content in any form, media or technology now known or hereafter developed. Wandrian takes no responsibility and assumes no liability for any content posted or submitted by you.
Our Services and Website
Wandrian uses your personal information to enable you to make purchases of products or services from Wandrian, to enable Wandrian to fulfill orders for any products or services that you have ordered and enable Wandrian to communicate with you about the products and services that you have ordered. Wandrian may share your personal information with third parties when you purchase products or services provided by third parties (such as a rail provider), or when you engage in certain activities on our website that are sponsored by third parties, such as electing to receive information or communications from a third party or electing to participate in contests, sweepstakes, games or other programs sponsored in whole or in part by a third party. We refer to all of these activities and requests as "Sponsored Activities." When you participate in Sponsored Activities, you agree that Wandrian may send your personal information (such as, in some cases, your mailing address or e-mail address) to the sponsor, and the sponsor may use your personal information in accordance with the sponsor's privacy practices. In each case described in this section, Wandrian will only share your personal information after receiving your consent. You should know that when Wandrian shares your personal information with a third party under any circumstance described in this section, your personal information will become permanently subject to the information use and sharing practices of the third party, and the third party will not be restricted by this Policy with respect to its use and further sharing of your personal information. We use aggregated non-personal information about our users to understand our website's demographics, such as the geographic distribution of our users, the age ranges of our users, and/or a combination of these or other demographics. We use the non-personal information we collect to analyze how our website is being used, to improve the content of our website and online product and service offerings and for promotional efforts.
Email Communications
If you send Wandrian an email with questions or comments, we may use your personal information to respond to your questions or comments and we may save your questions or comments for future reference. However, aside from our reply to such an email, it is not our standard practice to send you emails unless you request a particular product or services that requires email communications or in order to provide customer support in connection with those products or services. There may be times when you will have the opportunity to subscribe to an email list or electronic newsletter that will result in Wandrian sending you information about our website and/or products or services to your email address. However, we will provide you with the option to change your preferences and opt-out of receiving those communications.
Online Service
If you make a purchase through our online order process, Wandrian may use the information you provide to send you important announcements and updates regarding our website or online services. In those instances, we will provide you with the option to change your preferences and opt-out of receiving those communications. When you provide us with your personal information to make a purchase through our online ordering process, we use this information to process your online order and credit card number. We also use your address and billing information to bill you and provide associated support.
Except as specifically set forth in this Policy, Wandrian does not share your personal information with any non-affiliated third party without your permission. We may disclose aggregate information, such as demographic information and our statistical analyses to non-affiliated third parties. This aggregate information does not include your personal information. Our website may contain links to other websites. We have no control over the privacy practices or the content of any of our business partners, sponsors or other websites to which we provide links from our website. You should check the applicable privacy policy of the third-party website when linking to other websites.
Service Providers
Occasionally, Wandrian will engage unaffiliated third parties to assist us in providing you with certain products or services or to communicate with you on our behalf. For example, we may hire a shipping company to help us deliver products or services to you. We may also use third parties to process online transactions and credit card payments or to communicate an email newsletter to which you have subscribed. In these instances, Wandrian may need to share your personal information with such third parties. We require all such third parties to use your personal information only to provide the particular product or service for which they have been engaged and do not authorize them to use your personal information for any other reason.
Other Disclosures
We may disclose personal information when we are required or requested to do so by law, court order or other government or law enforcement authority or regulatory agency; to enforce or apply our rights and agreements; or when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety of Wandrian, our users or others. An example of such disclosure is the exchange of information with other companies and organizations for fraud protection and credit risk reduction. In addition, if Wandrian or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.
The security of your personal information is important to Wandrian. We maintain physical, electronic, and procedural safeguards to secure your personal information. However, "perfect security" does not exist on the Internet, and there is always some risk associated with the transmission of information electronically. Wandrian takes precautions to protect our users’ information.
When our registration/order form asks you to enter personal information (such as your credit card number) that information is encrypted and is protected with SSL (Secure Sockets Layer). The website employs SSL via a digital certificate issued by Thawte.
If you have any questions about the security at our website, please
contact us.
Any questions you may have regarding this Policy, the accuracy of your personal information or the use of your personal information, or any requests that Wandrian correct, update, or remove your information from our databases,
may be directed to us via our Contact Us page.
After receiving a request to change your information, we will make reasonable efforts to ensure that all of your personal information stored in databases we actively use to operate our website will be updated, corrected, changed or deleted, as appropriate, as soon as reasonably practicable. However, we reserve the right to retain in our archival files any information we remove from or change in our active website databases. We may retain such information to resolve disputes, troubleshoot problems and enforce our terms of use.
This Policy is effective as of May 9, 2008. Wandrian reserves the right to change this Policy at any time, and will post any changes to this Policy as soon as they go into effect. Please refer back to this Policy on a regular basis. Your continued use of our website constitutes acceptance of this Policy, as it may be modified from time to time.